Privacy Policy

Your Privacy Is Critically Important To Us.

In Ancient Knights we take the privacy of your personal data very seriously and we take measures in order to fully comply with the GDPR. We make every effort to carefully store and process the information you share with us, with your consent. In this privacy notice we inform you who we are, how we use your private information and why, as well as the rights that you have regarding this data. Personal data or personal information is any information that is collected and recorded in a way that may directly or indirectly identify you as a person, eg. your name and surname, your email, your phone number etc. We never collect your personal data without your consent.

About Us

ANCIENT KNIGHTS is a family-owned hotel on Rhodes island, Greece, operating since 2021. With many years experience from our other boutique OLDTOWNSENSES we were encouraged to open new Luxury Suites accommodation with in the old town.

Address: Agiou Fanouriou 15, Old Town 85131, Rhodes

Contact

Email us

Tel: (+30) 22410 28222 ,

What Personal Information Do We Collect?

We are obligated to obtain the below presented personal data regarding you and/or your family members. We may not ask you about some personal data such as health information or interests.

Contact details: name, surname, passport number, ID details, email, address, phone number, father’s name etc.

Personal information: date of birth, nationality etc.

Information regarding your children if staying in our accommodation: name, surname, age, passport number, father’s name.

Billing data: credit card number, cc expiration date, ccv code, VAT number.

Arrival/Departure information: date of arrival & departure, flight number, ferry boat name etc.

Interests: fitness activities, sport activities, room preference etc.

Health information: e.g. allergies, diet etc.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

Ancientknights.gr may collect statistics about the behavior of visitors to its website. Ancientknights.gr may display this information publicly or provide it to others. However, Ancientknights.gr does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Ancientknights.gr uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Ancientknights.gr uses cookies to help us identify and track visitors, their usage of https://Ancientknights.gr/, and their website access preferences. Ancientknights.gr visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ancientknights.gr’s websites, with the drawback that certain features of the website’s which may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Ancientknights.gr’s use of cookies.

When Do We Collect Personal Information?

We collect personal information during:

  1. Reservation. When you preside to reservation via third-party like travel agencies, online tour operators (eg. booking.com, expedia, airbnb etc.) and other reservation systems, you should be informed that transmission of date is involved. We may also ask you to provide us with personal information (e.g. name, surname etc.) during your reservation via email or via contact form on our website.

  2. Check-in. We will ask you to provide us your personal information, as well as other information during the check-in.

  3. Payment. We will ask you to provide us sensitive information like credit card number, cc expiration date, ccv code, VAT number and any other information required by the law.

  4. Use of other services. We will ask you to provide personal information and sensitive information in order to arrange a variety of services (e.g. transfers, breakfast arrangements, etc.)

  5. Marketing Purposes. If you like to participate in our offers or loyalty programs, as well as surveys, we might ask you to provide your personal data.

  6. Wifi connection.

Why Do We Collect Personal Information?

We collect personal, as well as sensitive information in order to make your stay comfortable and to be able to provide you with our services. We also collect information due to the legislation.

We collect your personal information for the below actions:

Reservations. It’s important for us to have your personal information in order to manage your reservation, preferences (eg. bed preferences) and other eg. time of arrival.

Marketing purposes. It’s important for us to have your personal information, in order to provide you with our services before, during and after your interaction with us, to measure your level of satisfaction, send newsletters with offers and loyalty promotions, to obtain and manage statistics, to evaluate our products, to serve you with relevant content and advertising.

We never collect any date from our customers for reasons that don’t comply with GDPR legislation or to harm your well-being.

How Long Do We Keep Your Data?

After giving us your consent, we will store and use your personal information, but for no longer than it’s needed to comply with its purpose. This means that we will delete e.g. your ID details or passport number after your check-out.

With your consent, we might use your information such as name, surname and email to send you promotional information until you unsubscribe.

Sharing your personal data.

We never share ANY of your information with unknown third-party entities.

However we might share your information with:

Business partners. Our trusted business partners such as transfer companies, car rentals, restaurants etc. might ask us your name, surname and email in order for us to book their services on your behalf.

Service providers. We may share your information with reliable third-party service providers such as banks, mail service companies, law firms.

Other third-parties. We will share your information if we will be obligated by law with regulators, law enforcement etc.

Your “Right To Be Forgotten”

We are obligated by law to erase your personal information, if you ask us to do so. We are also obligated to inform you what information we hold about you if you ask us. If the information is inaccurate, you can ask us to correct it. You can ask us at any time to stop sending you promotional newsletters, by sending us an email, or by unsubscribing using the link or button placed in every promotional email. You can also contact us by phone.

Privacy Updates

Our privacy policy might be updated. Please visit our privacy policy in order to be informed regarding any changes that might occur. Make sure to be familiar with our privacy policy before making a reservation. By using our services you agree with the terms presented to you.

Questions

If you have any question regarding how we use your personal data, please don’t hesitate to contact us.